Archive for March 2017
Best Practices for Drafting SaaS Contracts that Reduce the Customer Sales Cycle & Avoid Disputes
Date & Time: March 24, 2017, 10-11:30 PST General Admission Price: $199 Register on Eventbrite Are your SaaS customers really signing an agreement that is effective for your business? How do you know if your SaaS contract is not just ineffective but is actually negatively impacting your business? The Prinz Law Office is sponsoring…
Read MoreService Level Agreements: What is a Service-Level Agreement or “SLA” and When Do You Need One?
Updated 6.21.24 If you are in the software industry, you may have heard of a “service level agreement” or “SLA,” but do you really understand what a “service level agreement” actually is or when you might need one? What is an SLA? A “service level agreement” or “SLA” is a technical agreement that defines that…
Read MoreRecent Software Class Actions Provide Valuable Lesson on Why SaaS Contracts Should Be Drafted to Fit Company’s Business Model
When SaaS companies and start-ups first contact me, they are often doing so with the idea that there are a few really well SaaS template contracts circulating in the SaaS industry and they seeking the” right” attorney to provide that industry-standard template to them. Alternatively, they contact me telling me that they’ve already put together…
Read MoreRecent FTC Enforcement Actions Should Serve as Warning to Software Industry about Privacy Practices
If your software company is like most, you have probably spent little or no time contemplating what needs to be in your company’s privacy policy. In fact, what your company is currently calling its privacy policy was likely copied from a third party website years ago and never given much thought since. Meanwhile, your company…
Read MoreSaaS Contracts: Is Your SaaS Contract Extending Your Sales Cycle?
The average sales contract being signed by a SaaS company has nothing to do with the technology being sold and fails to include all of the key contract terms that need to be in a SaaS contract. Thus, not only does the poor nature of the contract complicate the process of signing up new customers…
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